We Treat Patients Like Family at City Dental Centers
It’s unfortunate, but the dental industry as a whole does not maintain a great reputation on customer satisfaction. Many are moving in the wrong direction treating people like numbers. Few treat patients like family. This is happening everywhere in other forms of healthcare. Most dental practices seek to get their patients in and out the door as quickly as possible. They cut corners on quality to increase their bottom line. Many treat their patients as nothing more than a paycheck. We don’t play that game. We treat our patients like family.
This is not the case with City Dental Centers. It has been their mission since the beginning to treat their patients like family. Dr. Sam Shahoveisi and Dr. Michael Danial ensure this experience is maintained at their four locations in Southern California including Santa Ana, Pico Rivera, Ontario, and Azusa.
When it comes to treating patients like family, you have to ask yourself questions. Is it all about the procedures, or can add the human touch change the experience of a patient exponentially more? How can treating your patients like family make a real difference? There are many examples of this practice really working.
How to Treat Patients Like Family
Trust in the Doctors
All City Dental Centers doctors are well educated and stay up to date in the dental industry. They feel, however, that this isn’t all that needs to be done in order to ensure their patients will listen when they give them dental advice. After all, if a doctor doesn’t take time to care about you personally, how can you trust that his advice has your best interests at heart?
It’s the little things at City Dental Centers that they feel often make the greatest difference. Taking the time to talk to a patient about their day may make the greatest difference in their adherence to the advice given by the doctors in order to keep up with their dental health. Oral hygiene is looked at as a group effort at City Dental Centers.
While doctors are meant to diagnose and treat problems, they understand preventing complications in the future requires the trust and oral hygiene adherence of the patient. When the patients feel they can trust their doctor, they are less likely to ignore their advice. Additionally, when you treat patients like family, they’ll feel you have your best interests in mind. They’re less likely to return to old habits that were not in line with maintaining oral hygiene.
Trust in the Procedures
City Dental Centers’ commitment to quality patient relationships is matched only by their commitment to quality in the procedures and materials used in their dental practice. The friendly environment created by the staff is also matched by the cleanliness of all their Southern California offices.
Their equipment is all state of the art. They regularly update their equipment and procedures to keep up with technological and procedural advancements in the dental industry. This family environment simply reinforces the reality that City Dental Centers look out for the best interests of their patients.
In addition, City Dental Centers maintains their own, exclusive dental lab. This means crowns and restorations are not ordered from a third party, they are developed under the supervision of City Dental Centers doctors. Few dental practices, if any at all, can claim this level of quality control. City Dental Centers has a huge advantage over other dental practices for this reason, and they do it to give their patients the best care possible. Who wouldn’t want the best care for their family?
Staff Teamwork
Treating patients like family extends not just from City Dental Centers staff to patients, but also the staff amongst each other. Understanding that the staff members work together in such a close fashion helps patients maintain confidence that there won’t be any confusion when working with multiple doctors or giving information to a dental assistant and trusting them to effectively communicate their concerns to the doctor.
City Dental Centers staff receives training that few other practices can compare themselves with. City Dental Centers actually hold yearly conventions where they travel abroad not just to improve patient care clinically and through customer service, but also visit impoverished areas to spread dental education and even to treat patients.
Charity work brings their team together in a way that you really have to see for yourself to fully understand. In local Southern California schools, City Dental Centers is also involved in many dental hygiene education programs that focus particularly on students at the elementary level.
Choose City Dental Centers for Your Care
Treating your patients like family makes an incredible difference in the care patients receive and how you feel the following treatment. City Dental Centers is a dental practice that reaches a level of quality and expectation that no others can reach. We say we treat patients like family and we mean it. We offer the highest quality and care and are available at 7 Southern California locations for your convenience.
Experiencing the care of City Dental Centers is an opportunity that will change how you view dentistry as a whole. Few dentists can claim the personal attention they give to their patients while keeping up to date with the latest changes in technology, putting quality as top priority, and maintaining quality control through their own, exclusive dental lab.
Convenient Dentist Offices in Southern California
Doctor Sam Shahovesi and the team at City Dental Centers are here to provide our patients with the best dental services and dental surgeries for children and adults of all ages. From toddlers to seniors, City Dental Centers offers six convenient dentist offices in Southern California. We even have a dedicated children’s dentist office, City Dental Kids & Braces. There, we cater to the special physical and emotional needs of children.
Contact The Nearest Dentist to You
Ready to experience the best dentists in Los Angeles? Choose one of the convenient dental offices we have surrounding LA. We have dental practices in Azusa, Corona, Lake Forest, Montclair, Pico Rivera, and West Covina. You can call our main line at (888) 624-8933 or reach out to an office directly with the information below. We’re so happy you’ve chosen City Dental Centers. We can’t wait to help you along your dental journey and brighten your beautiful smile!